Regulatory
Our registered company details
Our company name is Emmerson Law Limited. We are registered in England (company number 07073243). Our registered address is Perch Bicester, Wesley Lane, Bicester OX26 6JU, England.
Professional registration and authorisation
We are registered with, authorised and regulated by the Solicitors Regulation Authority (“SRA”) (http://www.sra.org.uk). Our SRA registration number is 521378. We are subject to the Solicitors Code of Conduct.
We are registered with the Law Society of England & Wales .
Our Information Commissioners Office data protection registration reference is Z202156X.
You can contact us regarding any regulatory matters by email to administrator@emmersonlaw.co.uk.
Complaints
We aim to provide all our clients with the best possible service. If at any time you become unhappy with the service we provide to you, then please inform us immediately, so that we can do our best to resolve the problem for you. You can obtain a copy of our complaints procedure here: complaints procedure. Making a complaint will not affect how we handle your case.
If we are unable to resolve your complaint then you can have the complaint independently looked at by the Legal Ombudsman. The Legal Ombudsman investigates complaints about service issues with lawyers.
The Legal Ombudsman expects complaints to be made to them within one year of the date of the act or omission about which you are concerned; or within one year of you realising there was a concern. You must also refer your concerns to the Legal Ombudsman within six months of our final response to you.
The Legal Ombudsman's contact details are:
Telephone: 0300 555 0333 Minicom 0300 555 1777
Website: enquiries@legalombudsman.org.uk
Post: Legal Ombudsman, PO Box 6806, Wolverhampton, WV1 9WJ
The Solicitors Regulation Authority can help you if you are concerned about our professional conduct. Misconduct could include wrongdoing such as dishonesty; mishandling your money; or treating you unfairly because of your age, a disability or other characteristic.
You can raise any conduct or behavioural concerns at any time with the Solicitors Regulation Authority.
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